SMS Terms & Conditions

SMS Messaging Terms & Conditions

Effective Date: June 15 2026

By providing your mobile phone number and opting in to receive text messages from LUMI Skin & Wellness (“LUMI,” “we,” “our,” or “us”), you agree to these SMS Messaging Terms & Conditions.

These terms govern your participation in our SMS communication program and are intended to comply with applicable federal and California laws, including the Telephone Consumer Protection Act (TCPA) and California privacy regulations.

1. Consent to Receive Text Messages

By submitting your mobile number through our website, online booking platform, intake forms, promotions, or other communication channels, you authorize LUMI Skin & Wellness to send text messages to the number provided.

These messages may be sent using automated technology where permitted by law.

Providing consent to receive text messages is not a condition of purchasing any product or service.

2. Types of Messages

Subscribers may receive messages regarding:

  • Appointment confirmations and reminders
  • Scheduling updates and rescheduling notifications
  • Customer service communications
  • Wellness and skincare education
  • New treatment announcements
  • Promotional offers and special events
  • Membership and loyalty program updates

3. Message Frequency

Message frequency varies based on your relationship with LUMI Skin & Wellness, appointment activity, and communication preferences.

We do not guarantee a specific number of messages per month.

4. Message and Data Rates

Standard message and data rates may apply according to your wireless carrier plan.

LUMI Skin & Wellness is not responsible for carrier fees, message charges, or data usage fees associated with SMS communications.

Wireless carriers are not liable for delayed or undelivered messages.

5. Opting Out

You may stop receiving SMS messages at any time by replying:

STOP

After opting out, you may receive one final message confirming your removal from the program.

Additional opt-out keywords such as END, CANCEL, QUIT, or UNSUBSCRIBE may also be recognized.

To re-enroll, you must submit a new opt-in request.

6. Help and Support

For assistance, reply:

HELP

You may also contact us directly:

LUMI Skin & Wellness
Email: contact@lumiskinandwellness.com
Website: https://lumiskinandwellness.com

7. Eligibility

You must be at least 18 years old